AT&T Announces More "Customer-Friendly" Policies

Filed in archive Cingular , Mobile Marketing , Mobile Services , New Products/Services by Rico Mossesgeld on October 17, 2007

The service provider, which is undergoing informal scrutiny as the iPhone's anti-unlocking network partner, recently announced some welcome changes to its service contracts:

Beginning in November, customers who change to any one of the company's standard wireless calling plans during the course of their contract will no longer be required to extend their current contract or enter into a new one.

In addition, those customers who choose to exit their contract early will no longer be required to pay a flat early termination fee. Instead, that fee will be progressively lowered during the term of the contract. Beginning early in 2008, this early-termination policy will apply to new and renewing wireless customers who sign one- or two-year service agreements. More details will be forthcoming at that time.

Read the full press release for more details, and see AT&T put even more positive spin on this development.

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